Bella is your AI voice agent. On every plan she answers your inbound calls, recognizes returning patients, creates new patient records, and captures the prescription — new, refill, or transfer — as a structured intake. She also places outbound calls (refill reminders and follow-ups) and logs exactly what each patient said. On Teams and above, Staff Bella adds a PIN-gated operations line: your staff can call in and ask "what needs attention," work the prior-auth, denial, and refill queues by voice, send patient payment links, and launch refill campaigns — all hands-free.

Pro ($997/mo) supports intake workflows for a single user across voice, fax, and forms. Teams ($2,997/mo) adds billing workflow support: claims submission up to 1,000/mo, auto-fix and resubmit, denial appeals, AR aging, ERA/835 processing, patient statements up to 1,000/mo, plus EMR/EHR integration, API access, and 5 users. Enterprise ($9,997/mo) adds expanded volume, custom integrations, and a dedicated account manager.

Annual billing saves you roughly 17% — the equivalent of 2 months included. Pro drops from $11,964/yr to $9,970/yr (save $1,994). Teams drops from $35,964/yr to $29,970/yr (save $5,994). Enterprise drops from $119,964/yr to $99,970/yr (save $19,994). Annual plans are billed upfront.

Each claim beyond 1,000 in a billing cycle is charged at $5 per claim. If you consistently exceed 1,000 claims, Enterprise can be structured around higher claim volume.

Pro includes 1 user and Teams includes 5. Additional users on either plan are $29.97/user/month. Enterprise user counts are scoped to the account.

Storage expands in packages. Intake and claims workflows are designed to continue while storage needs are reviewed.

Cancel anytime from your billing settings. There are no cancellation fees and no contracts. Your account stays active through the end of your current billing period.

Yes. We offer special pricing for nonprofits, community health centers, and rural clinics. Contact our team and we will work something out.

We accept major credit cards including Visa, Mastercard, and American Express. Annual plans can also be paid by wire transfer.

Plans include dedicated numbers provisioned during setup: a fax + voice line, and a separate SMS line for text messaging. Local availability depends on inventory.

There is no trial period. Plans are month-to-month with no contracts — cancel anytime from your billing settings.